What our Customers say...


Out tenant found a mushroom growing behind the toilet.  We were told to call SERVPRO. An estimator got out that same day and gave me a breakdown on what needed to happen. I called out a few other companies but they seemed to not know what they were doing at all.  I used SERVPRO even though the estimate came out higher.  They did a great job and not only that but they didn't find as much as they thought so the price came down.  

We found some mold in our store and so corporate sent out a company.  The company was ready to go but we found out they were like licensed so they called out SERVPRO and one of the guys came out and knew EXACTLY what to do (seemed to know a lot more than the other company). SERVPRO did exactly as they said and they even lowered the bill because there was not as much damage as they thought. Definitely a company to call out, especially for a business. 

My family had a condo fire.  The unit attached to us had the fire which leaked over into our unit.  I called SERVPRO of Spring Valley and a guy came out within 30 min to let me know exactly how the process worked and what needed to be done.  It was very stressful but he knew what he was doing and it made the no so good experience better. 

We had a commercial water loss in one of the building we own.  SERVPRO came by and cleaned it up and the also set up this free ERP thing that basically tells me what I can do and gives me a step by step process when I have another loss. I though it was cool and had them set up an ERP for my other 5 buildings. Thanks!

I had left my chicken cooking and left the house for some time.  When I got home I walked into a house full of smoke. I ran and grabbed the fire extinguisher and sprayed my oven until it wasn't smoking anymore.  I called my insurance and they recommended SERVPRO of Spring Valley.  SERVPRO came out and did the recommended cleaning which was crazy amazing and a bigger more detailed process than I though.  They did have to remove some drywall but I am back in my house and its smells brand new, even better than before.  I definitely don't wish this upon anyone but the guys did great work I would refer them to anyone I know 

I found mold under my sink and was referred to SERVPRO of Spring Valley.  The guy came out and gave me an estimate that I thought was really high but he did let me know that sometimes we can only see the tip of the iceberg when it comes to mold.  It made sense and also it made me feel comfortable, especially when he said the document and photograph everything so I know they aren't just cutting everything up.  It turned out not to be as big as the thought and instead of paying 2,500 I only paid about 1,000.  I was happy I called them out because no other guy let me know ANY OF THAT which was really frustrating. I will definitely recommend them again

I had fire damage to my multi million dollar home.  My insurance agent recommended SERVPRO of Spring Valley.  They were VERY professional and protected everything (floor, furniture, railing, sidewalk) anything that wasn't damaged they protected which was extremely thoughtful of them.  The language and attitude of the guys was ALWAYS upbeat.  I had a billion questions every day and they still didn't give me attitude. They were on time and always called even if they were 5 min late.  Thanks SERVPRO, I will recommend you and use you IF I have anymore damages

A friend recommended SERVPRO of Spring Valley so I called them when I suspected mold on my property.  The estimator that came out seemed very knowledgeable (more than the other company) he answered all my questions and I gave the job to SERVPRO of Spring Valley.  Best part was that the mold found wasn't that much so when I got my bill it was WAY less than what he projected.  I would have paid the higher so I was relived to know that honest people still exist.  

I recently bought a new house and while doing the kitchen remodel found a small amount of mold.  Suddenly that small amount of mold turned into mold throughout the kitchen.  SERVPRO of Spring Valley came out and remediated the mold, they also had someone come out to test the air.  The post testing came back as a pass and my wife and I felt safe again. Thanks and I will definitely recommend you guys to friends/family 

SERVPRO of Spring Valley came out to check out some possible mold.  The guy who came out looked and could not see anything. It was great to have someone tell me the truth rather than lie and make a lot of money.  The reason why I say that is because I had another company come out and the wanted to charge over 5000 to fix it.  I called a couple more companies after SERVPRO that verified what SERVPRO said was correct.

Thanks to my husband trying to cook dinner, our kitchen and living room caught on fire.  After the fire department contained the fire and assisted us with their portion, we had several companies here trying to have us hire them to do the clean up part.  I remember when we had SERVPRO of Spring Valley come and do water damage clean up in the past.  We had such a good experience with them the first time I figured I should tell these companies no thank you and call them! Without fail they came out and took great care of my home.  I will not trust any other company with fire or water damage then SERVPRO of Spring Valley.  

I am a manager at a small boutique hotel.  We had a flood that destroyed 2 entire floors.  After calling out another company, and being very dissatisfied with their service or lack of... We called out SERVPRO of Spring Valley Las Vegas.  They did such an amazing job and they were very easy to communicate with. We will gladly use them for any emergency service we every have again.  

Water damage and mold in my dog grooming business really set us back.  When we moved into the space we did not realize the floors and the walls were going to be sensitive to moisture.  After about 6 months of being open we started to notice that in the wash room the walls near the base boards were starting to bubble.  We eventually started to smell a gross oder.  The lady that owns the business next to us told us to call SERVPRO of Spring Valley Las Vegas.  She used them at her home and was very impressed.  So was I! They came in, detected the areas, removed the mold, and provided the best costumer service I have ever received.  They were quick and efficient. Thank you SERVPRO of Spring Valley Las Vegas.

In the middle of my car dealership a Pipe busted inside a wall causing a slow leak.  Water did not come from the wall so we were not aware of the leak until we started to smell mold. We called SERVPRO of Spring Valley Las Vegas and they were able to show us what the problem was.  I was terrified because we needed to keep the business open but they needed to get this fixed.  Not only did SERVPRO of Spring Valley Las Vegas work around our hours, they were able to build a containment to keep everything in the rest of the building safe, so that we could continue business as usual.  When they were all finished they kept their promise! 

What a mess! We had a main waiter line bust and flood over 40 of our storage units that were indoor, our entire office and restrooms. When I got to the property at 3:40am there was about 1ft of standing water.  I called SERVPRO of Spring Valley Las Vegas and they had technicians arrive within 1 hour with equipment to start getting the water out.  From the moment they arrived until the moment they were finished about a week later, I was impressed! They showed up when they said they would, they were able to address the situation and come up with a game plan quickly, and they were so easy to deal with. They worked with me and my insurance company very well and they will be the only company I use or refer from now on! Thank you SERVPRO of Spring Valley Las Vegas.

I had water damage in my garage from my water heater.  I called SERVPRO to come and look at everything, I was VERY impressed with the technology they had, they even showed my how the infrared worked and gave me a step by step on what would happen.  They guys came out and did there thing and in three days I was dry and they didn't even have to do much demo which saved me a lot since it was a self pay

We had a lot of wind a few weeks ago and it made a lot of damage to our roof.  We called a roofer but they were not free for about 2 weeks. A week later we had buckets of rain which caused multiple areas within our home to get wet.  We were referred to SERVPRO of Spring Valley and they came out and did everything they told us they would do.  They are very professional and very good communicators which is very hard to find these days

I had a small fire damage and wasn't sure what to do so I looked up on the internet and found good reviews for SERVPRO of Spring Valley and so I called them up. The estimator came out and told me exactly what would happen, he was very accurate and the job was completed as he said and the smoke damage was gone. Definitely recommend these guys 

I had water damage from backed up sewage drain because of the rain storm in Vegas and water was in 6-7 areas. SERVPRO came out and extract all the water from carpet and other areas. The cut what needed to be cut because of the type of water and made sure there was no mold growth.  Thanks SERVPRO

This was our second time using the same SERVPRO come help fix another water leak, they were very fast and make everything quick and easy. I would definitely use them again, hopefully not, but if I had another loss I know who I will call

I had a water heater "burst" and my insurance recommended calling SERVPRO, I'm glad I did because they were very nice and did exactly what they said would happen. All and all it was a great experience and hopefully I don't have this happen again but if I do I know who I would call    

My insurance agent referred me to SERVPRO and within a half hour I had a manager/estimator at my door letting me know how much damage my property had. I decided to get a claim number and get it started.  The estimator was right on everything and my place was ready for the contractor on day 3 when he predicted 4 days.

My wife and I live in California and were looking at by a home that had previously been owned by a heavy smoker.  I called SERVPRO and the project manager was able to let me know exactly what I needed to do to try and get the smoke smell out.  I wasn't aware of the process but was very impressed with the knowledge he had.  He even met me on site to go over everything. I didn't end up buying the house but I truly want to thank him for helping me out and helping me understand.

The crew chief and estimator were able to organize and help me with my loss.  When I was trying to contact multiple parties and I could always count on SERVPRO to answer right away or call me back within 5 min. Much appreciated and I will definitely call them again

My insurance agent recommended SERVPRO of Spring Valley so I called them.  All they needed was the claim number and the whole process was smooth and simple. Also when I called someone either picked up or called me back within 10 min.

My water heater had a leak causing damage to my lower neighbors unit. The guy came out and gave me an ballpark estimate and they were able to start the job right away. It was fast and easy and just as the estimator predicted.

SERVPRO actually didn't do any work on my home. I was referred by my insurance agent and the manager came out with his tools and he was able to help me find the cause of the water loss and refer me to the right person to get the job done. 

Rains came down for three days and SERVPRO came out and was able to fix a small 3X3 area.  That made the process real fast and easy and it wasn't as bad as I thought it would be. Thanks!!!

It rained here in Vegas for three days and SERVPRO came  out and cleaned up my water and demoed what needed to be done to help get my property back to new.  I was especially thankful to the project manager who helped me get through my first big loss. Very timely and very helpful!!! I will refer them any day 

We had a bathtub overflow in our hotel that leaked to the first floor.   SERVPRO of Spring Valley came out immediately and cleaned it up and prevented further damage.  Did everything they said they would.   Thank you!

My water heater leaked into the kitchen area.  SERVPRO helped me to turn off water and came out right away.  Very professional and got the job done. 

I had a pipe burst and SERVPRO Spring Valley came in and did a wonderful job.  I was concerned about permanent damage but it all turned out great.  Thanks SERVPRO!

SERVPRO did a great job removing smoke odor from the home we purchased.  Very professional and did what they said they would do.